As you can imagine, it all depends on what you order and where the delivery is going to, but for the majority of the country, we offer a standard 3-5 day delivery if the product is shipped from our warehouse. If you need your order quicker we offer a 1-2 day priority service via Fed Ex.

Delivery options for products shipped direct from supplier vary from supplier to supplier however our table above illustrates what each one provides.

It's important to note, some destinations may not have these services due to their locality and ease of access, so please see our handy guide above for those exemptions.

For products shipped from our warehouse, standard shipping normally takes 3-5 days. If there is a reason why they can’t meet these expectations, we will be in touch to let you know. We will then do everything possible to get that order to you asap.

Bear in mind, if you order after 3pm Friday or over the weekend, your order will be dealt with on the following Monday, so you need to add the lead time to that period.

For products shipped direct from our suppliers, please refer to the shipping options illustrated in the table higher up on this page.

Some restrictions do apply, so please make sure you read our other sections above for full details.

We are open from 9am until 5pm. Our cut off for next day deliveries is 3pm. Unfortunately, we currently don’t offer same-day delivery as standard, however, if you contact us, we may be able to help where we can.

We like to be transparent about our charges so yes, we do add a small surcharge for handling but that is included in our up front delivery cost. If your order comes direct from the supplier to your site, we do not add any charge.

We do not deliver to PO boxes. We also have different delivery services for certain areas of the country like offshore, parts of Scotland and Cornwall. All details can be found above.

In the rare case that your package is missing, lost or undelivered, please contact us either by Live Chat, via our contact form or on 0161 672 3333 so we can chase the relevant couriers on your behalf.

Unfortunately, there are times when delays can happen beyond our control such as traffic congestion or bad weather. On such occasions, we will notify just as soon as we are made aware of any delays.

Yes we do. Each delivery is priced on application so please contact us either by Live Chat, via our contact form or on 0161 672 3333 with your details and we will price accordingly.

We want you to be happy with your purchase, first and foremost. If for any reason you are not, please contact us either by Live Chat, via our contact form or on 0161 672 3333 about your options (terms and conditions apply – see our returns page for further information) and we will help out where we can.

If the product(s) are in stock in our Plymouth Warehouse, yes you can collect.

Please double-check this before setting off by contacting us on Live Chat, via our contact form or on 0161 672 3333

The logic of the collection facility is based on 2 things:

• Is the product in stock?
• Are you within a 50 mile radius of our Plymouth Warehouse?

If both those criteria are met, the website will offer you the collection as an option. If that option isn't available, one or both of the criteria isn't met.

If the product is in stock in our warehouse, yes you can, but please let us know before you set off through Live Chat, via our contact form or on 0161 672 3333

If you have any questions or want to learn more about our delivery options, fee free to call our friendly team either by Live Chat, via our contact form or on 0161 672 3333